Are you making the most of your right-hand person in your business?
Your right-hand person isn’t just a support role; they’re your strategic partner, crucial for bringing your business vision to life.
Think of them as the bridge between where you are now and where you want your business to go.
But how do you find the right fit person? And once you do, how do you communicate effectively to avoid frustration and unproductive interactions?
In this episode of the Lean Out Your Business podcast, I dive into why having a capable right-hand person is essential for your business success and which type of right-hand you need at different stages of your business journey. Drawing from personal experience, I clarify the distinct roles of a VA, an ePM, and a CSOO, highlighting how each can help optimize operations and enhance productivity.
I also emphasize the importance of having that right-hand individual who can seamlessly blend vision with practicality, ensuring that bold ideas are executed in a sustainable way. Throughout the episode, I provide valuable tips on working effectively with your right-hand, from setting the right tone for communication to establishing a framework for successful collaboration.
In this episode of the Lean Out Your Business podcast, I share :
- The most critical skill any right-hand person needs to have
- Building the bridge between vision and results
- Importance of aligning communication styles
- Deciding who is the best fit based on your stage of business
- Why your business may need a CSOO to achieve your next level
Tune into Episode 193 of the Lean Out Your Business podcast or keep reading below.
Why Your Right-Hand Person Is Key to Scaling Your Business
As your business grows, having a right-hand person becomes one of the most critical relationships you’ll form. Whether it’s turning your big vision into a reality or managing day-to-day operations, the right partner can make all the difference.
Early on, you might rely on a VA or EA to help with daily tasks. But as your business scales, you will need someone more deeply involved—a Chief Strategy and Operating Officer (CSOO) or Entrepreneurial Project Manager (ePM) who not only executes but also helps shape your business strategy.
At the multi-six-figure level, an ePM can handle operations while keeping the big picture in mind. For seven-figure businesses, a CSOO frees you up to focus on thought leadership and higher-level growth while they manage strategy and execution.
Overcoming Challenges Together
One challenge in this relationship is the difference in perspectives. As the founder, you’re the visionary, focused on possibilities. Your right-hand person is focused on how to make those ideas practical and sustainable. While this tension can be frustrating, it’s essential to keeping your business grounded and scalable.
Effective Communication
Clear communication is key. Let your right-hand know when you’re in idea mode versus when you need to discuss execution. This makes conversations more productive and reduces frustration.
Hiring and Training
Finding the right fit is crucial. Sometimes it’s someone perfect for the next phase, and sometimes it’s a long-term partner. If you have someone in mind but they need further development, consider training programs like those offered at Strategic Ops Institute for ePMs and CSOOs to ensure they’re prepared to support your growth.
Your right-hand person can be a game-changer for your business. If you’re ready to find or train the perfect partner, schedule a consultation at leanoutmethod.com/consult, and let’s bring your vision to life.
For access to the workbook that accompanies this episode and all recent solo podcast episodes, sign up for our weekly newsletter at leanoutmethod.com/insider.
by Crista Grasso
Crista Grasso is the go-to strategic planning expert for leading global businesses and online entrepreneurs when they want to scale. Known as the "Business Optimizer", Crista has the ability to quickly cut through noise and focus on optimizing the core things that will make the biggest impact to scale a business simply and sustainably. She specializes in helping businesses gain clarity on the most important things that will drive maximum value for their clients and maximum profits for their business. She is the creator of the Lean Out Method, 90 Day Lean Out Planner, and host of the Lean Out Your Business Podcast.
